Frequently Asked Questions
How long does postage take?
Ready made items are dispatched within 48 hours of purchase and sometimes sooner. We use Australia Post and unless specifically requested will be sent by regular post. For custom orders or express shipping please communicate with us on costs and expected delivery times.
What are the payment options?
Enter your answer here. Be thoughtful, write clearly and concisely, and consider adding written as well as visual examples. Go over what you’ve written to make sure that if it was the first time you were visiting the site, you’d understand your answer.
What is your return policy?
We have made every effort with my photography to ensure that the photos as much as possible accurately depict what the products look like in person.
If the item you have purchased is broken/damaged upon its arrival, please contact me with pictures and I will discuss a refund/replacement with you.
Due to health reasons, jewellery items cannot be returned.
My product is a gift, do you gift wrap?
Yes we can. I am happy to gift wrap your purchase and include a note/card with a personalised message you provide. Make sure to leave details in the notes section when you are at checkout. Alternatively contact me via email firstname.lastname@example.org with details. I can ship directly to the recipient - just make sure to include their address at checkout.
How to care for your jewellery items.
How to care for jewellery items
Your item is made from paper but has been given several coats of protective varnish. It is water resistant but not waterproof. If you get caught in a shower of rain they will survive. Don't wear them in the shower or go swimming. If they do get soaked in water, remove carefully and hang up or lay down on a clean surface to dry. Keep them away from dust but a gentle wipe will remove any surface dust. I am still wearing earrings I made 10 years ago - be kind to them and they will last a long time.
Where do I find your store?
Right here online! We also do physical markets in Brisbane at various times throughout the year. Dates and times are posted via Instagram and Facebook, so make sure you are following us to know where we will pop up.
Will you do a custom order
I regularly make jewellery items to match outfits or personal style. Turn around time is approximately two weeks due to the curing and varnishing process.
Looking for artwork? Let me know what you are thinking and we can chat further. Most artwork is made using old books and magazines or specially sourced paper. Happy to make something unique for you. Depending on your piece the turn around time will vary so it is important to get in early with any requests.